At Transparent Language, we strive to help our users with the best support possible. Technical support is open from 9:00AM to 5:00PM Eastern time, Monday though Friday. While response to inquiries can occasionally take longer than one business day, we strive to provide assistance to our customers as quickly as possible - often within hours.

Here are the quickest ways to get answers to your questions:

1. FAQs - Use our knowledgebase to get answers.
2. Support Form - Get YOUR question answered quickly.
3. Email us.

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Have a question not answered in our FAQs? Use our Technical Support Form for the quickest response!

The quickest way to get an answer to your question from our support team is by using our Technical Support Form. This gives us the information we need in the best possible format and allows us to respond to your needs much faster!

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Alternatively, you can email us at support@transparent.com.

We do our best to respond as quickly as possible. If occasionally the popularity of our software causes us to take longer to respond, we apologize.

Do you have a question about an order or another Customer Service issue that is not related to technical support? Visit our Customer Service page.

If you are trying to reach other departments at Transparent Language, please visit our Contacts page.