The business landscape is ever-changing, and as global divides continue to blur, language and culture play an ever-increasing role. Emerging economies present new opportunities, and corporations often employ people from multiple countries. Many companies understand that they benefit from having multi-lingual employees on their teams. Language and culture skills that have always proved useful for customer service, business development, sales, and general business growth are becoming mandatory components of international business. Still, many companies are unclear about which skills matter the most now, which will be important in the future, and how to develop these skills.
In this white paper, we will explore 3 trends: